„CONTRIBUTION A LA CONCEPTUALISATION DES DIMENSIONS DE LA RESPONSABILITE SOCIETALE COMME ANTECEDENTES DE LA SATISFACTION DES USAGERS/CLIENTS : APPLICATION AU SERVICE PUBLIC DE TRANSPORT COMMUN URBAIN”, Revue CCA, vol. 3, nr. 3, aug. 2020, Data accesării: oct. 23, 2026. Disponibil la: https://revuecca.com/index.php/home/article/view/389